Refund & Return Policy – Bluecrestmart

At Bluecrestmart, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

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Refund Eligibility

You may request a refund under the following conditions:

 The item must be unused, unwashed, and in original condition with all tags and packaging intact.
The refund request must be initiated within 7 days of receiving the product.
Proof of purchase (order confirmation email or invoice) is required.

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Non-Refundable Items

We do not offer refunds for:

 Innerwear or intimate clothing items
Clearance sale items or products marked Final Sale
Customized or altered items

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Return Policy

If you wish to return a product due to damage, defect, wrong item delivered, or any valid reason:

Product must be returned in its original condition.
Customer must ship or deliver the product to the following return address:

Return Address:
Office – Flat No. 139, Block D, Saveena, Udaipur, Rajasthan, 313002
Email: support@bluecrestmart.com
Phone: +91 9928835263

Please note: Shipping charges for return items are non-refundable and may be borne by the customer unless the item delivered was damaged or incorrect.

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How to Request a Refund

To initiate a refund request, contact our support team:

Email: support@bluecrestmart.com
Phone: +91 8955645722 / +91 9928835263
Website: https://bluecrestmart.com

Please include:

Order number
Reason for return/refund
Photos or videos (if item is defective or damaged)

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Refund Process

Once your returned product is received and inspected, we will notify you via email.
If approved, your refund will be processed within 7–10 business days to your original payment method.
Shipping charges (if any) are non-refundable.

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Need Help?

For any further queries or support, feel free to reach out anytime. We’re always happy to assist you!